Wheelz Casino

Our casino bonuses require 35x wagering of the bonus amount unless campaign terms state otherwise. Free Spins winnings require 35x wagering of the winning sum unless their campaign states otherwise. Completing the applicable wagering converts eligible Bonus Money to withdrawable Real Money.

We use Real Money before Bonus Money. Real Money bets do not clear bonus wagering. Only the Bonus Money component of a bonus-only or mixed bet reduces the wagering requirement, up to 5 EUR. Real-money bets produce real-money winnings, while mixed and bonus-only bets produce Bonus Money winnings.

Until wagering is fulfilled, our maximum bet using Bonus Money is 5 EUR per spin or transaction or 0.50 EUR per bet line. We may void bets and bonuses and confiscate winnings from larger wagers, including winnings generated after bonus wagering has been completed. A bonus balance below 0.05 EUR is automatically forfeited.

Our wagering contribution is 100% for casino slots except the titles named below, which contribute 0%. All table and Live Casino games contribute 50%, and all Video Poker games contribute 0%.

The slot exceptions are 1429 Uncharted Seas, Bloodsuckers, Beautiful Bones Dead or Alive, Dead or Alive 2, Eggomatic, Eye of the Kraken, Gemix, Jack Hammer 2, Pearls of India, Scrooge, Secrets of Atlantis, Sea Hunter, Steam Tower, Tower Quest, Viking Runecraft, Lil Devil, The Wish Master, Kingmaker, Beautiful Bones, Wild Swarm, Blazing Bull, Hellcatraz, Street Fighter II, Royal Mint, Marching Legions, Extreme 7 and Book of 99.

Unless stated otherwise, our deposit and free cash bonus offers expire after 24 hours, excluding the Welcome Bonus. Any remainder of a claimed deposit or free cash bonus may be forfeited after 60 days. We may withhold and remove Bonus Money if it has not been used within 60 days from the date awarded, subject to a shorter campaign expiry.

Our My Rewards cards usually expire 24 hours after becoming available. A claimed reward should be used within 24 hours. Featured games and item-specific expiry appear there, and all bonuses are lost if the reward expires.

If you request a withdrawal before bonus wagering is fulfilled, we deduct the whole Bonus amount and winnings made from Bonus Money before approval. Remaining Real Money is accessible under the applicable withdrawal conditions.

Risk hedging does not contribute to our promotions, wagering requirements or points and can lead to removal of bonuses, cash prizes and subsequent winnings. Winnings from bonus-funded features completed only after the bonus has been wagered, lost, expired or forfeited are removed. Using Bonus Money primarily to advance bonus stages in games that save progress is prohibited and may void bonus-round and subsequent winnings.

Our payments team requests verification as needed. Document uploads become available after that request. If requested, utility bills and payment statements must be less than 3 months old and match your account details. Bank and e-wallet evidence must show your name and address. An e-wallet screenshot showing those details can be used when no statement is available. Requested card images must show a signed back and the first 6 and last 4 digits on the front.

We conduct additional verification procedures for a transaction or cumulative transactions exceeding 2,000 EUR or the operational-currency equivalent. The threshold can be calculated daily using deposits since our relationship began or over a rolling 180-day period. We may also check lower transactions and request passport, identity-card, utility-bill or deposit-card copies, with a clear customer photograph where applicable.

We may request identity, age, occupation, financial, source of funds or source of wealth documentation and further checks at any time. These can include renewed documents or third-party checks without advance notice. Non-cooperation can terminate accounts or withhold transactions across sister sites. An adverse or uncertain finding may lead to closure and withholding of funds. Underage or false-detail findings can void transactions, close the account and prevent payment of winnings. Returns of deposited funds remain subject to the applicable payment-method conditions.

Our withdrawal request should be approved or denied within 3 days, although unavoidable circumstances can change processing time. Cancelled funds return to your account, and we do not accept responsibility for subsequent gameplay losses involving those returned funds.

Bank transfers can take 3-5 working days depending on your bank. After our approval, bank processing can take 1-3 business days, while card withdrawals may have 1-3 days of provider processing. E-wallet withdrawals are almost instant after our processing, and small or medium withdrawals are generally instantaneous for verified customers. Method and account status affect timing, and larger withdrawals may be reviewed regardless of verification.

Before withdrawal, we may review irregular playing patterns in bonus play, including equal, zero or low-margin bets, hedging and single bets of 30% or more of your total balance including bonus before wagering is fulfilled. If we deem such play to have occurred, we may withhold withdrawals or confiscate winnings and bonuses, including later winnings.

We may require satisfactory proof of deposit and identification before processing withdrawals. If documents are unsatisfactory, we may cancel the request and return funds or confiscate funds and block the account. Suspected unwagered-deposit or exchange-arbitrage abuse can lead to cancelled transactions, deductions, confiscation and indefinite closure.

For winnings over 50,000 EUR, we may pay withdrawals in instalments of up to 10,000 EUR per day, 25,000 EUR per week or 100,000 EUR per month. VIP players may have exceptional limits.